NOT HAPPY?

Return

POLICY & TERMS

Customer satisfaction is a priority for us so if you are not entirely happy with your purchase let us know and we will do our best to help you. In the meantime have a look at our guidelines on how to return a product to us.

48

hours from receipt

If you are not entirely happy let us know within 48 hours of receiving your order.

NO

returns on these

Makeup, nail gel, underwear or any product with a broken seal.

WHAT

YOU NEED TO GIVE US

Your invoice, proof of payment, date of receipt, the product and the packaging.

COURIER

costs are for you

Courier and delivery charges are for your account.

1

year warranty

On all 295 sterling silver jewellery (only the actual silver)

3

month warranty

On all electrical goods.

CHOICES

not selected

If you do not select the colour or variation you require a random colour will be selected and delivered.

ALLERGIC

reactions

We cannot accept responsibility for allergic reactions to any product. Perform a small test first for your safety.

SPECIAL

ORDERS

A 50% deposit is required for special orders and returns are not permitted.

MISTAKE

made a mistake?

Ordered the wrong product or not what you expected. Contact us within 48 hours of receipt.

Email Us