How to Order
shop & checkout
Add the items you want to your cart. When you are done be sure to click Checkout!
Pay via EFT and email proof of payment to highway11im@iway. Orders will only be processed once payment reflects in our bank account.
wait for confirmation
Once your payment has been received you will get an email confirmation that your order is ready for collection.
How does shipping work?
Once we have received your payment and your order is ready we will arrange with a courier to collect your order and deliver it to you. The courier fee will be for your account and you will need to pay cash on delivery.
We cannot accept responsibility for the order once the courier has collected from our offices. We strongly recommend insuring the parcel.
Where do you ship to?
Arandis, Aranos, Gobabis, Grootfontein, Henties Bay, Kamanjoab, Karasburg, Karibib, Katima Mulilo, Keetmanshoop, Khorixas, Lüderitz, Mariental, Okahandja, Okahao, Omaruru, Ondangwa, Ongwediva, Oranjemund, Oshakati, Oshikango, Oshikuku, Otavi, Otjiwarongo, Outjo, Rehoboth, Rosh Pinah, Rundu, Stampriet, Swakopmund, Tsumeb, Usakos, Walvis Bay & Windhoek.
What if my town is not listed?
When will my order be ready for collection?
When will my order be shipped?
Once you payment has cleared into our account we will get it ready and contact the courier. You will receive a notification email with your waybill number once your order has been shipped.
How long will my order take?
I need help and no one is answering
I need to return my order. What do I do?
I am in Windhoek. When will I get my delivery?
Tuesday & Thursday: Katatura, Khomasdal, Rocky Crest, Dorado Park, Eros, Klein Windhoek, Luwigsdorf, Northern Industrial, La Frenz.
I need my order urgently
Urgent orders must be placed two days prior in order for us to receive payment and process the order. We cannot accept responsibility if the order does not reach you in time.